Adobe Raises Prices and Canon 5D Mark IV Firmware fix for Video Users

It’s never a dull moment in the photographic community, especially when you use any of Adobe’s Products. Earlier this morning I received an e-mail that read:

Dear *subscriber*

The price of Creative Cloud will increase on April 16, 2018. However, your price will not change until your next renewal date. Please note that this is the first time in over five years that we’ve raised the base price of Creative Cloud.

The price of Adobe Creative Cloud All Apps will change to US$52.99/month on your renewal date of *insert date here*. A reminder email will be sent to you as your renewal date gets closer.

I’ll be honest I was not aware that any announcement had been made in regards to the price increase. Doing a little digging on Adobe’s end, I came across a statement that was put out within the last 24 hours from Adobe. It reads:

As announced in October 2017 at Adobe MAX, for the first time since the introduction of Creative Cloud five years ago, a modest adjustment in commercial pricing will take effect for customers in the United States, Canada and Mexico on April 16, 2018 or at existing customers’ next contract renewal. Beginning April 16, new subscribers will benefit from the current pricing and can lock in a year subscription at no additional charge. Prices will vary by plans—for example, Creative Cloud for Individuals All App annual plans will experience a 6% increase to $52.99 per month from $49.99 per month. These pricing updates do not impact our Student/Education, Creative Cloud Photography, XD or Acrobat CC plans.

For more pricing details visit: seems that with this price jump, it’s becoming more and more expensive to “invest” into the subscription over time. I do like the idea of being able to continue to pay $49.99 vs. the additional 6%, but hopefully other companies will arise to give most of Adobe’s customers another option without having to buy into a subscription.

If you own a Canon 5D Mark IV and use the camera for mostly video, you may want to pay attention to this. It seems that the current firmware has a hiccup in it for when shooting in the “High Frame Rate Movie” option. Photographer Darach G. of Darach Photography came across the issue while testing out the various remote control options for controlling video. He writes:

I was testing out the various remote control options for controlling video on my Canon 5d Mk iv.  All works fine using the EOS utility V3 via WiFi or via USB and also using the Canon App on a samasung S7 phone. However, if you switch on the “High Frame Rate Movie” option and attempt any of the remote control options, the 5D Mk iv camera completely hangs. All functions including the on/off button become disabled and in one instance the camera actually “purple” screens. The only way to reset the camera is to take the battery and put it back in.  Shooting high frame rate movie directly on the camera works fine, but remote control causes the problem. I upgraded the cameras firmware to 1.0.4 but the problem persisted.

I contacted Canon support in the UK and they immediately came back to me for some additional information. Within 24 hours of receiving the additional information, they were able to replicate the issue. I have since been informed via email that Canon Inc. are now looking into this and will attempt to correct the problem in a firmware update within the next 4-8 weeks.

It’s good to see that Canon is being proactive about this and hopefully you all who are shooting video will get the update in the near future. If you own a 5D IV and have been shooting videos, have you experienced this? Let us know by leaving a comment below.

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