Tamron Issue Service Advisory for 28-75mm lens for Sony E-mount

If you recently purchased a Tamron 28-75mm f/2.8 Di III RXD for your Sony mirrorless camera, you may or may not have noticed that the lens has some focusing issues when shooting in the video mode on the camera. Unfortunately, Tamron has announced that the lens has an issue.

May 31, 2018, Commack, New York

Dear Tamron product users and potential purchasers.

Thank you for your interest in Tamron products.

We would like to announce that we discovered some issues with the auto focus of our new lens, model A036FS; 28-75mm F/2.8 Di III RXD for SONY mirrorless cameras, released on May 24, 2018. The issues occur primarily when using the camera in video recording mode.

Rest assured, we are evaluating the cause of the error and for the solution to this matter. We expect this issue to be resolved very shortly and we will release a firmware update at that time.

Regarding the firmware updating process, please be assured that the process is accomplished directly through the SONY camera and supported by the Sony firmware updating function. As soon as the process is finalized, we will explain the process in detail on our website.

We sincerely apologize to all users and potential purchasers for any inconvenience this issue may cause.

If you have purchased this lens, have you experienced any of these issues? Let us know in the comments section.

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